Frequently Asked Questions
Find answers to the questions people ask before trying a new haircut: photo quality, realism, privacy, payment, Salon Cards, and what to do if a preview looks wrong.
Featured Questions
Most commonly asked questions by our users
How does the AI hairstyle try-on work?
Can I try a hairstyle for free before paying?
What kind of photo gives the best result?
22 Answers Found
Browse by Category
Find answers organized by topic
Getting Started
3 questions
First questions before trying an AI hairstyle preview
Results & Realism
7 questions
How realistic previews, colors, variants, and Salon Cards work
Photos & Uploads
1 questions
Selfie quality, mobile upload, and photo preparation
Device & Speed
1 questions
Browser, phone, queue, and generation timing details
Pricing & Billing
4 questions
Questions about credits, paid options, and refunds
Privacy & Account
2 questions
Photo handling, account needs, and saved looks
Support
4 questions
Failed generations, refunds, and task support
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